PartsLogic Protect
Beta
Every order scored before it ships. Protect flags the orders that do not add up, holds them with a note that says why, and shows you the evidence. In beta on 12 stores.
What PartsLogic Protect does
- A fraud and order-integrity score on every order, on every platform.
- A hold plus a memo on the order so your team knows what to check.
- A fitment-coherence check: does the cart make sense for one vehicle?
- An inspection report for the merchant.
How to get it
Offered to stores with a fraud concern
If chargebacks or stolen cards are costing you, ask. We set Protect up in watch mode first, so you see what it would have caught before it holds anything.
Watch mode first
Watch mode scores and reports; nothing is held until you say so.
The PartsLogic family
Protect is one of four PartsLogic products. PartsLogic Search finds the right part for the vehicle, PartsLogic Connect keeps the catalog and fitment data right, and PartsLogic Compose builds configured products, kits and bundles.
Common questions about PartsLogic Protect
PartsLogic Protect scores every order for fraud and order integrity before it ships, on every platform. Orders that do not add up get a hold and a memo that says why, and you get an inspection report with the evidence.
Protect holds the order and writes a memo on it, so your team knows exactly what to check. Nothing ships until someone on your team clears it. Until you turn holds on, Protect only scores and reports.
Watch mode is how every store starts. Protect scores every order and shows you what it would have held, without touching a single order. When you have seen enough to trust it, you turn holds on.
It asks whether the cart makes sense for one vehicle. A cart full of parts that fit no single truck is a signal, and Protect scores it as one alongside the payment and address signals.
Ask. Protect is offered to stores with a fraud concern: chargebacks, stolen cards, orders that keep going wrong. We set it up in watch mode first, then you decide when holds go live. Request a demo from this page and say fraud.
Protect scores orders on every platform PartsLogic serves. It is in beta today, running in watch mode on 12 client stores.
Request A Demo
Curious how PartsLogic can help you? Request a demo! We’ll walk you through it and show how it can benefit your business.